Practical information

Getting tickets
Ticket sales for ADE events differ from event/venue. While most of the events/venues work with online ticketing partners such as Paylogic, Ticketscript BV and Ticketservice, others have their own webshop integrated on their website. In some cases an event/venue may not sell pre-sale tickets online, but offers its tickets at the door only.

Most of the tickets can be bought through the ADE website directly, through safe & secure ticketing systems. To all purchases made on the ADE website, the ticketing partner terms & conditions apply.



Getting there

You can reach Amsterdam in a number of different ways, and we are happy to help with both your arrival and departure from the city. Whether you will travel by plane, car or train Amsterdam is easy accessible from all around the globe.



Getting sleep

ADE works together with the Amsterdam RAI hotel & travel service, offering a wide variety of hotel options which are available through an online reservation service to ADE visitors only.



Getting access
The minimum age to enter an event, differs per venue. In most cases you have to be 18 years old and up. While most of the venues don’t have clothing restrictions, in some cases appropriate clothing required. For more information on entrance and clothing policies we advise you to visit the website of the venue.

general information

Currency
As in most European countries, the currency of the Netherlands is the Euro (symbolised as EUR or €). Other currencies are normally not accepted, so be sure to change dollars, etc. at one of the currency exchange offices located throughout the city. Most shops and restaurants in Amsterdam accept credit cards, but not all. It is therefore recommended to either ask before you order or ensure you have a sufficient amount in cash to cover the bill.



General opening hours
Shops are open from Monday to Saturday, 9:00 to 18:00 (Saturday until 17:00 and Thursday evenings until 21:00). Sundays 12:00 to 17:00. Some supermarkets stay open until 20:00 or 22:00 on week nights. Most businesses operate Monday to Friday, 8:30 to 17:00. Banks are open weekdays only, between 9:00 and 16:00. Post offices are open weekdays only, between 9:00 and 17:00. The main post office on Singel 250 is also open Saturday morning from 10:00 to 13:30.



Tax-free shopping

Non-EU residents have two possibilities to shop tax-free in Holland: shop at affiliated retailers to Global Refund and ask for a taxfree cheque OR shop at all shops in Holland and ask for a tax receipt. Register for a refund online at VATfree.nl or at Schiphol Airport, departures 2, counter Service Wings.

Please note: Make sure to spend a minimum amount of 50 Euro per shop per day to become eligible for VAT refunds. Visit Customs before leaving the EU to ensure your VAT refund. For more information go to www.globalrefund.com and/or www.vatfree.nl.



Telephone
Most local telephones are card-operated. Telephone cards are available at post offices, tobacco stores and several tourist offices. The international access code to call abroad from the Netherlands is 00, plus the code of the country you wish to call. When calling Amsterdam from abroad, dial 0031 (for Holland) and 20 (for Amsterdam).



Internet
If you are a guest of a hotel, you can often use their wireless internet. And more and more cafes are now also offering wireless internet, which you can access with your own laptop. Some places offer this service free of charge, while in others you have to pay. If you don´t have a laptop you can use one of the internet cafes in the city.



Tipping
Service is always included. It is however customary to tip in restaurants, bars and when paying for taxis. As a general rule tipping between 5 - 10% is acceptable.